Shipping and Delivery Policy
Order Processing:
- All service orders are processed within 1-2 business days. Orders are not processed on weekends or holidays.
- If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email or phone if there is a significant delay.
Delivery Methods:
- Digital services will be delivered via email or through our online platform. You will receive an email confirmation with access details once your order is processed.
- For physical products related to our services, shipping charges will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Delivery Confirmation & Order Tracking:
- You will receive a Delivery Confirmation email once your service or product has been delivered. For physical products, a tracking number will be provided.
Damages:
- GLive Infotech is not liable for any products damaged or lost during physical shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
- We currently do not offer international delivery for physical products. Digital services are available globally.
International Delivery Policy:
Returns Policy
All sales of e-services/products are final. Due to the nature of digital services, we do not offer Cancellation, returns or exchanges once the service has been delivered. By purchasing our e-services/products, you acknowledge and agree to this no returns policy.